Hospitality
Services
Deliver 5-Star Guest Experiences
FOR Online and brick-and-mortar Hospitality Services
Get your marketing, sales and support teams into the pockets of guests. Use instant messaging to handle everything from MICE and event venue inquiries to special requests from luxury travellers.
Engage on every channel
Communication is the engine of all customer relationships. Secure brand loyalty and higher customer lifetime value with excellent after-sales and support experiences.
Automated Drip Campaigns
Keep your customers engaged - Build interest about new models or used car deals via throttled information in multichannel drip marketing campaigns
Customer Segmentation
Target Customer's Needs Segment customers by past purchases or buyer behavior for retargeting
SEND BROCHURES AND INFO OVER CHAT
Raise the level of engagement - Use new catalogs and brochures as lead magnets to capture, generate and nurture leads
MEASURE SALES PERFORMANCE
Optimize Marketing and Sales Efficiency - Have total visibility over chats and measure agent performance with data and analytics
Turn conversations into reservations
Messaging apps foster trust faster than email and phone calls. Overcome objections and close deals with ease when you combine automotive chat with customer data, automation and integrations.
Customer Profiling
Unify customer data - Turn your customer profile data into the fuel that powers your pipeline.
Automated or Scheduled Chat Blasts
Re-engage Customer's Interest - Broadcast special offers on messaging apps to target audiences instantly or schedule them in advance
Analytics & Reporting
Track Conversions, Drop-offs & Engagement - Recalibrate support weak points identified in agents' chat records, NPS or CSAT ratings and performance analytics
OPTIMIZED CUSTOMER ENGAGEMENT
Ensure Returning Customers- Hit high open and click-through rates when you use the right channels
Launch a Virtual Concierge
Accelerate decision-making when you nudge customers with cross-platform promotions, then follow up directly in their messaging inboxes.
UNINTERRUPTED SUPPORT 24/7
Don't lose potential Clients- Offer 24/7 support with self-service options like automated FAQs, access to a human agent or a mix of both
aUtomate Service Reminder
Get your clients updatd and informed - Immediately guide customers through the payment process on the same thread right after recommending a product.
Marketing and Sales Automation
Increase marketing uptime - Automate your sales pipeline, from sales qualification to deal creation 24/7.
Client Profiling
Know your customer by heart - Impress customers when you recognize them on any channel and always have their full context at hand
OMNI CHANNEL
Reach your customers on their preferred channel
Reach out to us today
Once we’re give your contact details we will schedule a virtual exploration session with you and your teams to establish your needs, and how we can assist to grow and scale your business.
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