AI-DRIVEN
CUSTOMER COMMUNICATION
SUPPORT SOLUTIONS
AI-DRIVEN
CUSTOMER COMMUNICATION
& SUPPORT SOLUTIONS
AUTOMATE - GROW - SCALE
Transforming Customer Experience & Engagement that Drives Profits – 24/7
Results Driven - More Time - Less effort - Lower Costs
OMNI-CHANNEL, AI-POWRED, BUSINESS COMMUNICATION SOLUTIONS
Customised INDUSTRY Solutions
Hospitality
YOUR SOLUTION TO RAISED
CUSTOMER ENGAGEMENT & SUPPORT
Automate | Grow | scale
- A Unified Omnichannel Mobile CRM
- An AI-powered Intelligent Virtual Agent
- A Bulk Lead Handeling & Processing Tool
- A Humanised 24/7 Customer Support Tool
- A Customer Self-Service Tool
- A Communication Processing Automation Tool
- A Customer profiling Tool
- A Product Information & Explanatory Tool
- WhatsApp as a powerful Business Application
- A Managed Service Provider
INTELLIGENT VIRTUAL ASSISTANTS
Rapidly improve customer engagement by assisting them with a human-like personalised experience while providing information, education, and support through your marketing and sales funnels 24/7.
CONVERSATIONAL UX DESIGN
Build customer conversations that provide a natural experience that builds trust while maintaining consistency in your product and brand 24/7.
MARKETING & SALES AUTOMATION
Enhance the efficiency of your business operations by automating your communication and sales, and providing your customers with a seamless self-service experience while reducing HR workload and costs.
USER DATA PROFLING
Build a complete customer profile of each incoming lead to understand your customer’s sales journey, objections, fears, and needs, which will empower you to provide a better service and close more leads.
DATA HARVESTING
Utilize unbiased and dynamic customer data and metrics harvested during the customer sales and support journey to make better executive decisions.
SAVE COSTS - INCREASE REVENUE
Business loses customers and potential revenue unwittingly due to poor customer service and communication methods or the inability to serve or support them 24/7.
Businesses lose their competitive edge by underutilizing the power of AI-driven technologies that drives better business decisions, customer experience, and growth.
We have a passion for entrepreneurs, business owners, and executives who wish to grow and expand their businesses using AI-driven communication solutions & technologies.
We Help DECREASE
- Repetition & Inefficiency
- Manual & Repetitive tasks
- HR Cost & Resources
- Variation & Inconsistency
- Customer Frustration
- Human error
WE help INCREASE
- Customer Reach & Retention
- Bulk Lead Handling
- Customer Engagement & Experience
- Operational Productivity & Experience
- Process & Sales Conversion
- Reporting Visibility & Accuracy
Excel with AI-DRIVEN SOLUTIONS
Augment your existing sales teams and Processes
human
Agents
- Slow to respond, execute, or follow-up
- Human Errors & Mistakes
- Variation and Inconsistency
- Requires constant management
- Can only deal with one client at a time
- May include empathy and emotions
- Long one-way conversations
- Limited to working hours
- Back to slow email conversations
- Telephone based (Telemarketing)
vs
Ai-driven virtual assistantS
- AI – Based / Adaptive (Learns like a child)
- Learn from collected data overtime
- Multi-Functional Application
- Customer Focused
- Data driven (Customer Profiling)
- Machine Deep Learning (MDL)
- Natural Language Processing (NLP)
- Allow user to type responses freely
- Multi-Channel (Proffered User Interface)
- Chat-like Interface (Rich Media / Voice Commands (Buttons)
vs
traditional chatbots
- Scripted Chats
- Need human intervention & assistance
- Algorithm Based (Keywords)
- High % Fall-Backs
- Information Driven
- User can only input what chatbot allows
- “I don’t understand – talk to a human”
- Single-Channel (Website or WhatsApp)
- Conversational User Interface (Text)
- Operates by pre-programmed commands
OMNI CHANNEL
Reach your Customers on their preferred channel – from one single platform
Meet our PARTNERS & PLATFORMS
Reputable BrandS to leverage your business
Business Process Automation | AI Virtual Assistants | AI Chatbots | Marketing & Sales Automation