INTELLEGENT
VIRTUAL ASSISTANTS

THAT DRIVES GROWTH & SCALABILITY

Results Driven - More Time - Less effort

CONVERSATIONAL UX DESIGN THAT CONVERTS

OMNI-CHANNEL
Mobile Messaging

MESSAGING PLATFORM

FASTBRAND is one of only three Authorised Resellers of the world’s leading omnichannel business messaging platform Respond.io, covering Europe and Africa. Through our partnership we can offer our customers with premium features and support at the fraction of the cost.

The CRM PLATFORM

Intelligent Virtual Assistant

INTELLIGENT VIRTUAL ASSISTANTS

Rapidly improve customer engagement by assisting them with a personalized, enhanced experience while providing information, education, and support through your marketing and sales funnels 24/7.

Conversational UX Design

CONVERSATIONAL UX DESIGN

Build customer conversations that provide a human-like experience that builds trust while maintaining consistency in your product and brand 24/7.

Marketing & Sales Automation

MARKETING & SALES AUTOMATION

Enhance the efficiency of your sales process by providing your customers with a seamless self-service experience while reducing HR workload and costs.

User Data Profiling

USER DATA PROFLING

Build a complete customer profile of each incoming lead to understand your customer’s sales journey, objections, fears, and needs, which will empower you to provide a better service and close more leads.

Veracious Reporting

VERACIOUS REPORTING

Get real-time data on the efficiency of your sales funnels and teams so you can make better decisions and know what to expect.

YOUR SATISFACTION - OUR COMMITMENT

We help reduce

By at least 16%

We help increase

By at least 16%

Custom Service Solutions

DRIVEN BY PASSION and RESULTS

INTELLEGENT VIRTUAL ASSISTANTS

Conversational UX Design

BUSINESS PROCESS AUTOMATION

User data profilinG

VERACIOUS REPORTING

Why You Need an INTELLIGENT VIRTUAL ASSISTANT

Augment your existing sales teams and systems

Below is a comparison on how AI-driven chatbots and Intelligent Virtual Assistants provides an enhanced experience and support to your customers

human
Agents

vs

Ai-driven virtual assistantS

vs

traditional chatbots

OMNI-CHANNEL - Reach your Customers on their preferred channel

WhatsApp

Messenger

Instagram

Telegram

WeChat

Twitter

Viper

SMS

Email

Website

Our Ideal Super Customer

We are a Managed Service provider specialising in Intelligent Process Automation, and AI-driven Chatbot Technology (Intelligent Virtual Assistants), to promote Business Growth and Scalability..

  • Understands the value of the product with few objections and or resistance

  • Have an interest and understanding of AI technology systems

  • Have no authoritative red tape Marketing department that might restrict decision and team making or project progress

  • Have an Existing Marketing department and team

  • Have at least 100 or more new or existing incoming leads per day

  • Have an annual turnover of at least $5mil per year

  • Have a minimum project development budget of at least $50 thousand

IVA Functionalities

What iVA can do FOR YOU - and more...

Automate Online Appointment Bookings.

Automate Online Payment Gateway Payments, Create Refunds, Create Subscriptions, Send Invoices and Find a Customer.

Recommend Products and Services.

Analyze and measure sales staff efficiency of sales staff

Assist sales, marketing and support staff during customer life-cycle.

Provide instant customer information, education, and support through the sales process through rich media (Advertises topics based on needs).

Continue with conversations where they were left off.

Allow customers to continue between different communication platforms

Hands over to human sales agents after qualifying leads,

Continues the conversation after sales agents close the lead

Can send Whatsapp Messages after the 24 hour window

Initiates rich conversations from social media comments

Integrates with email, sms, Whatsapp, Facebook Messenger, Telegram, Instagram, Twitter, Line, Viber, Wechat, Webchat and Custom Channels

Initiates rich conversations from social media comments

Activate, capture, convert leads and populate real-time customer data from social media to your database daily

Send broadcasts and push notifications on Whatsapp after the 24 hour window

Send broadcast messages to all your favorite social media channels

Auto client and conversation Follow-up and reminders

Auto client and conversation Follow-up and reminders

Guide customers and leads through a designed sales funnel experience based on real-time customer data consistently

Provide customer sales order and tracking

Secure data protection

Gathers user experience feedback after conversations

Learns from past conversations

Standard version of IVA can handle 600 text requests per minute and 300 audio requests per minute

Associates your brand with a memorable virtual assistant persona

IVA with Partners can pull metadata from Whatsapp users

Automatically send info, documents, and media to clients

Generate and send styled PDF documents from data captured during conversations

Explain information in dynamic bite-size responses

Can use dynamic variables

One database for all your channels

Track sales processes and stages

Vet/ Qualify new sales opportunity segments and categorize potential clients in the sales funnel.

Integrate with current operational systems through API

Recognize customers by cell numbers and past conversations

Provide real-time data and performance and functionality reports

Keeps track of previous conversations and adjusts contexts based on verbal cues

Identify sales funnels red flags, problem areas and sales stage fall-off’s

Provide customer self-service functionalities

Development Process

01

Company & Product Discovery

02

Platforms Account Creation

03

Core Platform Implementation

04

Add-on Selection & Implementation

05

System & Platform Integration

06

Customisation

07

Branding & Design

08

First Application (Real Data)

09

Testing & Bug Fixing

10

System Training  (Chatbot)

11

Staff Training (Operators)

12

Maintenance & Support

Core Development

Our core product consists of a business discovery, deployment, setup, and integration process that includes fully functional operations, campaigns, and content.

Custom Add-ons

Based on the company’s requirements and needs, we can add customized add-on functionalities to complement its core products and services, customer audience, marketing and sales campaigns, or any other custom developments.

Maintenance Plans

After project sign-off, a monthly service management retainer will cover technical support, subscription and licensing costs, training, system updates, and user subscription quantity based on the size and requirements of the business operational requirements

Costing Structure

Meet our PARTNERS & PLATFORMS

Reputable BrandS to leverage your business

Business Process Automation  |  AI Virtual Assistants  |  AI Chatbots  |  Marketing & Sales Automation

Ready To Accelerate Your Business?

Reach to us today and start a meaningful conversation